Real-Time Alerts for Keyword & Critical Phrases

In high-stakes environments like 9-1-1 centers, dispatch operations, and public safety agencies, seconds matter. Prizym’s real-time keyword and phrase alerts empower supervisors and dispatchers to respond immediately when urgent situations unfold—without waiting for after-the-fact reviews.

Keyword Alerting

Let Prizym Listen For You.

Prizym’s patented keyword alerting automatically detects and flags critical terms such as “Ten-Double”, “Gun”, or “Officer Down” in real-time radio traffic.

  • Faster Response Times- Real-time customizable keyword alerts ensure dispatchers never miss a high-priority event.

  • Smarter Prioritization- Automatically elevate critical terms, helping dispatchers focus on the most urgent incidents first.

  • Cut Through the Noise- Free up mental capacity to focus on coordinating the response.

Prizym uses keyword alerting technology from Smart Response Technologies, which has been granted by the Air Force the exclusive rights to use this technology.

Patented & Exclusive

While others may advertise keyword alerting, Smart Response Technologies holds the exclusive patent for this technology in the public safety space. That means when you choose Prizym, you’re not only getting the original, proven solution, but also the only fully protected and authorized technology.

Peace of Mind

You’re investing in a patented solution backed by innovation, not imitation.

Proven Reliability

Engineered specifically for noisy, distorted public safety audio.

Future-Ready

A trusted, compliant feature that competitors cannot legally guarantee.

Patented Keyword Alerting

How it Works

Prizym continuously monitors all live communications—across radio, phone, and other integrated channels—for predefined keywords and mission-critical phrases. As soon as a match is detected, the system instantly triggers an alert to designated personnel.

Customizable Watchlists

Configure alerts for specific keywords or phrases, like “mayday” or “officer down,” delivering instant notifications to dispatchers or supervisors. Alerts can be defined on a user or agency-wide level.

Monitoring Across Multiple Channels

Alerts are triggered across both radio and telephony streams, ensuring no critical call slips through.

Instant Notifications

Supervisors can receive real-time pop-ups, dashboard alerts, or integrated notifications through your workflow tools. Prioritize transmissions with high-risk keywords, enabling dispatchers to escalate critical incidents swiftly.

Why It Matters

  • Immediate Awareness – Get notified the moment something critical is said—whether it’s “officer down,” “evacuate,” or a location of interest.
  • Faster Response Times – Dispatch and supervisory staff can act without delay, minimizing risk to responders and the public.
  • Better Oversight – Supervisors gain visibility into live communications, ensuring compliance with policy and enhancing situational awareness.
  • Smarter Resource Allocation – Direct the right personnel and resources to the right place at the right time.

Use Cases

Emergency Response

Flag urgent phrases like “shots fired” or “mass casualty” to accelerate mobilization.

Mental Health Support

Alert Supervisors of stressful call-taker/dispatcher situations.

Operational Compliance

Detect prohibited language or out-of-policy communications in real time.

Situational Monitoring

Track key locations, suspect names, or event codes as they are spoken live.