The Prizym ecosystem

Three partners. Three layers. One record.

Prizym is not one company’s product with integrations bolted on. It is a partnership between three companies, each of which brought a layer that the other two needed.

One incident, end to end

What happens to a call that nobody in the room can understand

How the Prizym ecosystem handles one incident A non-English caller and radio traffic each become text — Convey911 handles the language layer, Smart Response Technologies the radio layer — and Emerging Digital Concepts carries both into the CAD record. WHAT COMES IN A caller who doesn’t speak English WHAT COMES IN Radio traffic across the channel 01 The language layer CONVEY911 Speech becomes text 02 The radio layer SMART RESPONSE TECHNOLOGIES Speech becomes text BOTH ARE NOW TEXT 03 The exchange layer EMERGING DIGITAL CONCEPTS Text goes into the system of record The CAD record Where everyone already looks

The three layers

01

The language layer

Convey911

Makes a non-English call understood in real time, and turns what was said into text.

How Convey fits →

02

The radio layer

Smart Response Technologies

Turns live radio traffic into searchable text with keyword alerting, in under two seconds.

How SRT fits →

03

The exchange layer

Emerging Digital Concepts

Connects CAD systems to each other, and carries language into the incident record.

How EDC fits →

Each layer needed the other two.

Interpretation that stays in the calltaker’s headset helps one person for the length of one call. Radio transcription that lives in its own window is one more screen nobody watches. A CAD exchange with nothing good to carry is plumbing.

Put together, they answer a question no single product could: what was actually said during this incident, and does everyone who needs it have it?

See the three layers working together